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Ginnys

Ginnys

www.ginnys.com
What is your customer experience with Ginnys?

Ginnys Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

2.9 star rating from 79 customer reviews; 47% would likely recommend. Consumers are mostly neutral; rating distribution shows 47% unfavorable and 39% positive.

Key Takeaways for Future Customers

  • Ginnys reviews note easy ordering, a credit line option, and medium price levels.
  • Website and product diversity are valued by many shoppers.
  • Several customers use auto-pay and catalog ordering.

Negative Feedback / Risk Areas

  • Frequent customer complaints about poor customer service and difficulty reaching a live representative.
  • Billing mistakes, disputed charges, and reports of unauthorized withdrawals; many request refunds.
  • Missing items, damaged products, return shipping labels not provided, and slow refunds.

Positive Feedback

Some customers report satisfactory deliveries, helpful issue resolution, and appreciation for product selection and pricing.

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Media from reviews

Ginnys - When will it get my order?
Ginnys - They kept trying g to take money from my bank account without. My permissionGinnys - Im pissedGinnys - RefrigeratorGinnys - My billGinnys - Change my orderGinnys - I ordered a gift for my sister. I select my Ginny's credit to put it on my...
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A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

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Show reviews that mention
order account payment number customer credit bank account bill service item
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Delores S Jsy
map-marker Battle Creek, Michigan

When will it get my order?

AI Highlights
  • - When will I get my order?
  • - Please call me at (269) 556-**** to confirm delivery.
  • - I need my blood pressure cup; I just had a heart attack.
Ginnys - When will it get my order?

When will I get my order? My phone number is (269) 556-**** please call me and let me know when I will get my order.

I need my blood pressure cup. I just had a heart attack and I need those articles as soon as possible.

Preferred solution: Deliver product or service ordered

User's recommendation: SSAP

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Resolved
Zaida L Avf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Philadelphia, Pennsylvania

Resolved: To dispute a payment of $46.00 dollars that's on my credit report

Updated by user Jan 03, 2026

Took care of issue. Co.pany.

Original review Dec 19, 2025

I would like for the company to solve this matter quickly. const to check credit report, in which Ginnys will put it on your report for any unknown payments

Pros:
  • Great merchandise

Preferred solution: Problem solved.

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Charles T Iue

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

They kept trying g to take money from my bank account without. My permission

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Ginnys - They kept trying g to take money from my bank account without. My permission

They kept trying to take money from my bank account without my permission. I called three times, and they were very rude.

Loss:
$166
Pros:
  • Idk
Cons:
  • Rip me off

Preferred solution: Apology

User's recommendation: Don't order anything online

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Charles T Iue

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Im pissed

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Ginnys - Im pissed

They suckThey keep trying to take money out of my bank account first I got tricked it was supposed to be buy now pay later I've called 3 times they reassured me it wouldn't happen again but it did

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Rebecca A Pju
map-marker Boise, Idaho

To make a payment

I didn't have my account number, and they wouldn't use my phone number; therefore, I had to cancel trying to pay my bill.

Pros:
  • Order without paying right away
Cons:
  • Not being able to speak to a person to resolve my situation

Preferred solution: Apology

User's recommendation: Not to bother trying

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Resolved
Sylvia G Uje

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Did not receive part of my order when FedEx delivered

I received the Worx multipurpose sweeper but not the 2 expandable hoses. As far as I can see, there is no separate FedEx shipment for #796386****09.

Preferred solution: The items not received

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Janeth Wba

Poor quality

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AI Highlights
  • - The necklace and bracelets broke in four months with no replacement or refund.
  • - I was charged $300 on a $100 credit limit I didn't know about.

I bought one necklace and a set of three bracelets, only for them to break within 4 months. Of course, they would not replace nor refund.

Not only that, apparently my credit limit was $100, I didn't know that and why did they send me something that was $300? That makes no sense and it killed my credit score.

User's recommendation: Shop Massey's, not Ginneys

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Resolved
Luisangel Yqh

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Verified Reviewer

Resolved: Delivery issue.

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Updated by user May 23, 2025

I received my ordered item today.

Original review May 23, 2025

Your customer service resolved my issue I received my air conditioning unit today. Thank you for all of your efforts.

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Anonymous
map-marker Scottsdale, Arizona

Terrible grill

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AI Highlights
  • - Bent parts prevent lids from closing.
  • - Racks don't fit; charcoal falls between grates; no room to cook steaks.

I ordered a grill thinking it would be an amazing grill. Fooled me.

First, parts were bent causing the lids not to close at all. Second, there's no room to cook steaks without them touching the coals. Third, whoever designed it, should be ashamed of themselves, the racks don't even fit, the charcoal falls between the grates. The hinges are terrible, the lid falls all the way back, and my husband burned his hand.

Not pleased at all with this purchase. How the *** can I send it back, I can't.

I really would appreciate a refund! Don't recommend anyone purchase this item!

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Genavieve Qkd

I just received a package in the mail from Ginny's and I am not happy at all.

AI Highlights
  • - The box arrived open and resealed with tape.
  • - There were no instructions in the box.
  • - This is the worst treatment I've had from your company.

When the wardrobe arrived, the Box had been open, tapped back shut, there's no instructions in the Box, I have not touched anything in there...

This is the worst I've ever been treated by one of y'all's companies.

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Dharma Nwk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Payment

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I have been reported to a credit company for no payment, which is not correct. I have never missed a payment.

Preferred solution: Apology

User's recommendation: That the Company have did a bad credit reviews that I have missed payments which is incorrect

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Frederico Sio

Make a payment on my account

Help me make a payment on my account 589448****630 I think I am behind in payment can you help me sign in to make a payment

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Dolphus J Obd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Terrible

AI Highlights
  • - Account linked to this email.
  • - Wants to return 2 toys: a dinosaur and a flying saucer; no receipt received and it should be shown in records.
Updated by user Mar 27, 2025

I have 2 kids toys that don't work l want to return them need address

Original review Mar 11, 2025

Take information, act, and try to solve the problem. I know I have an account with this email.

I just want to return 2 toys, a dinosaur and a flying saucer. I have not got a receipt, you should show it on your records.

Preferred solution: Full refund

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Mahagony Don

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Make a payment

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I'm not missed I'm actually happy with the stuff I received and will be ordering more stuff in the future.and I already made a payment and I would like a new catalog.

User's recommendation: Yes indeed

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Mahagony Don

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Make a payment

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I'm happy with all my stuff I received and already made a payment.yes . And will be ordering more nice stuff sheets are amazing and shoes beautiful.yes indeed

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Barbara L Ger

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Missing order

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Contains 2 confidential files for company representatives

Ordered 20 pc glass storage containers. Autocall says they've shipped (because you can never get to a live person).

Their website says label made but awaiting item for shipment. Either way, I will go shopping tomorrow because that's a Christmas gift they have in limbo. I will replace it myself since they've obviously lost it. The second item from the same order has arrived.

They need better customer service.

This will be my last order from them. Stay away from this company.

Preferred solution: Deliver product or service ordered

User's recommendation: Dont purchase here

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About

Related Companies

Colony Brands, Seventh Avenue, Montgomery Ward, The Swiss Colony, Midnight Velvet

Summary

Ginny’s is a family-owned and operated web store. The company was founded in 1990. Its headquarters is based in Monroe, Wisconsin, United States. Ginny’s offers the following products: furniture, electronics, health & beauty, and toys. There are items for men, women, and kids. The company provides credit plans with no annual fees. Ginnys ships their products to Canada, Puerto Rico, and the United States through UPS, FedEx, and Common Carrier carriers. The company accepts returns. Available payment options are Visa, MasterCard, American Express, and Discover. Customers can also pay by mail check and order payments. Order status can be tracked in personal profile on the company website.

Ginnys reviews and complaints

Ginnys is ranked 141 out of 4780 in Furniture and Decor category

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