Anonymous
map-marker West Columbia, South Carolina

Pay bill

I couldn't find my card for number. I just wanted to pay the bill. I am a satisfied customer buy ginny's

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User's recommendation: Buy products are good shipping is too high

Anonymous
map-marker Los Angeles, California

Refrigerator

Ginnys - Refrigerator

I'm not happy I have insurance on it but no they couldn't help me, so I'm not using ginny's anymore. I text ginny's said we refund me the remaining balance or replace it then they said we can't help you so they gave me the number for me to call I paid $349.00, and I cannot get help I need help

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Adithi Jao
map-marker Charlottesville, Virginia

Checking on an order and cannot reach any agent

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My order #663******** still has 3 items that are suppose to arrive. FedEx tracking says this arrived in Martinsburg W.Va on 10/24.

That is where the tracking ends. If I am not going to receive this package very soon I want to be sure it is not on my account and I want to cancel those 3 items.

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Chantless R

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Verified Reviewer

I want to receive a Ginny's catalog

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I want you to send me a catalog. My address is Chantless Reese, 10200 US Highway 1 South, Wadley, Georgia. My dear friends, I am Chantless Reese.

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Preferred solution: A catalog from ginny,s

Anonymous
map-marker Dallas, Texas

Because I need to speak to someone

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I have been a customer with credit for months and I pay my bill every month and I tried to order something today and you wanted a down payment and I didn't think that was right so I canceled the order.. shipping is a lot a money that I don't usually spend because I usually get free shipping so to be asked for a down payment was insulting to me thank you have a nice day sincerely Brenda Johnson

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Margo T Grf

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Verified Reviewer

Island blue 2 tier dish drainer 26.5"wx14" hx10.5"d item number ZT764630 rally 8-in-1portable power source yellow 12" 1x7.25 "w x 9"h ZT304427 Now essential oils ZT792785

I had the wrong color and size on my order form, so I didn't get all of my order. Therefore, I sent the order number, color, and size on this form.

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Preferred solution: My stuff I ordered

Anonymous
map-marker Corryton, Tennessee

Pay old bill

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I paid my bill in its entirety and Ginnys has my credit rating listed as charge off/derogatory and in collections! Its been 2 years now since I paid it!

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User's recommendation: Don’t buy from them

Yashvi Wgs

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Verified Reviewer
| map-marker Springfield, Illinois

My bill

Ginnys - My bill

I have an 45 dollar charge on 1/05 that I dont know why I was charged I believe I was charged 2times same item

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Lisa G Syu

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Verified Reviewer

Got letter in mail.

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The letter I got said u need more information, order number is 6218****.

Please let me know. Thank you

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Preferred solution: Deliver product or service ordered

Wyoma Vld

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Verified Reviewer
| map-marker Lemont, Illinois

Refund and order correction

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I discovered today.That Ginny's online webb site has cheated me.l place a order for a shoe cabinet.They email on that was in shipping.Then the second order was also being shipped.Same Item was being shipped.l called customer service.That l only except one order.They said no.And once I received and shipped it back to them. I could file for a refund.They are the stupid.l didn't need but one cabinet.l will file.Now l will have my bank to see I can dispute.This company.

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User's recommendation: Never do business with this company.

Resolved
Sandra R Azi

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Verified Reviewer

Resolved: For a catalog request

Only requesting 4 a catalog 2 be mailed 2 me. My address is :

Sandra L.

Ramos

1212 Kinau St.

#1403

Honolulu, HI. 96814

old address:

95 101 Waipuka Pl.

Mililani, HI 96789

Enjoy Have a

Happy & Safe New Year

Thank You,

Sandra LR.

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Preferred solution: Catalog

Sandra R Azi

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Verified Reviewer

I been a customer since 2015

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No complaints. Only requesting 2 have a catalog sent 2 me at:

Sandra L.

Ramos

1212 Kinau St.

#1403

Honolulu, HI. 96814

"Thank You & Happy & Safe Holidays

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Preferred solution: Catalog

User's recommendation: Experience Ginny's

Linds M Mxa

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

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Verified Reviewer
| map-marker Cleveland, Ohio

Wrong items sent, two microwaves sent

Ginnys - Wrong items sent, two microwaves sent

Didnt order two. Both came in white

I order one microwave in black

Need to return the two that came in white

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User's recommendation: Don’t buy from Genny’s you can’t get through to customer services

Kim W Unc

Order info

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Original review updated Dec 18, 2023

It sucked!!! I hAd an account there last year paid my balance off in full, was told I can't charge without explaining why. POOR CUSTOMER SERVICE.

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Cons:
  • All

Preferred solution: A reason why

User's recommendation: Horrible business

Sandra R Azi

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Verified Reviewer

For a catalog request

Only requesting 4 a catalog 2 be mailed 2 me.

* Sandra L. Ramos

current address:

* 1212 Kinau St.

#1403

* Honolulu, HI. 96814

old address:

* 95 101 Waipuka Pl.

Mililani, HI. 96789

Thank You,

Sandra LR.

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Preferred solution: A Catalog.

Kelly L Rka

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Verified Reviewer
| map-marker Chicago, Illinois

Have to go through Logan's and *** just to say something

Years I have been a loyal customer but I stopped ordering and against my better judgment I ordered an air mattress but it's a couple things but yet again because customer service does not listen or understand the American language and yet again in confidence no brown box leave it out in the open and I'm still sleeping on the floor yet they said they were going to send me another one but that's okay I took a really good look at the quilt corduroy quilt corduroy and when I blew up the picture it's thinner than the pillows they said that should be ashamed of yourself and now that I think about it I'm putting the boots outside pick them up whenever you're ready they didn't give a *** what happened on my products so why should I care go ahead try to send me a bill that got to go through all this crap just to get a message

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About

Related Companies

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Summary

Ginny’s is a family-owned and operated web store. The company was founded in 1990. Its headquarters is based in Monroe, Wisconsin, United States. Ginny’s offers the following products: furniture, electronics, health & beauty, and toys. There are items for men, women, and kids. The company provides credit plans with no annual fees. Ginnys ships their products to Canada, Puerto Rico, and the United States through UPS, FedEx, and Common Carrier carriers. The company accepts returns. Available payment options are Visa, MasterCard, American Express, and Discover. Customers can also pay by mail check and order payments. Order status can be tracked in personal profile on the company website.

Ginnys reviews and complaints

Ginnys is ranked 103 out of 2905 in Furniture and Decor category

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