Contact Ginnys Customer Service
Ginnys Phone Numbers and Emails
Toll-Free Number:
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(800) 282-3829
Customer Service:
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(800) 693-0809Returns
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(866) 239-1987
Emergency/ Hotline:
-
(800) 638-2772CPSC's Hotline
Ginnys Emails:
Contact Information
Ginnys Website:
Ginnys Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 8:00am - 12:00am (CT)
Other Location:
2189 Flintstone Dr Ste G
Tucker, Georgia
Mailing Addresses:
American Arbitration Association
13455 Noel Road, Suite 1750,
Dallas, TX 75240-6620
California Department of Consumer Affairs
1625 North Market Blvd.,
Sacramento, CA 95834
How Good is Ginnys's Customer Service?
Summary of Ginnys Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Ginnys?
Payments and Charges Question:
- “I need my bill ive been paying it off. I need my bill...”
- “Pay bill off”
- “Pay my bill”
Request for Information Question:
- “Question on accoun”
- “Status of an order”
- “Question on account”
Shipping and Delivery Question:
- “I believe I gave wrong address for order”
- “Item hasn't arrived”
- “Why i didn't receive bowls with my order”
Account Question:
- “Check balance”
- “Balance”
- “Can't log into my accounts”
Return/ Replace Question:
- “To change my address”
- “Ordered a recliner cover doesn't fit they sent me a return sticker to put on envelope to send back do I have to pay to ship back or are they prepaid”
- “Return purchase”
Product/ Service Question:
- “Need to order a Belgian waffle maker red”
- “Item doesn't work”
- “Items not working”
Activation/ Cancellation Question:
- “Cancel account”
- “Cancel order”
- “I want to cancel my order”
Cards Question:
- “My email gift card are not working”
- “I need to change my credit card number”
- “Credit card issue”
Staff Question:
- “Need to speak to customer service”
- “Speak to customer service about Shipping labels”
- “For custmer service”
Refund Question:
- “They owe me a refund”
- “Refund and order correction”
- “Never got refund”
Employment Question:
- “Pay off old account”
Website/ Application Question:
- “Application”
Other Question:
- “Order info”
- “When is my order coming”
- “Ordered”
About
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Ginny’s is a family-owned and operated web store. The company was founded in 1990. Its headquarters is based in Monroe, Wisconsin, United States. Ginny’s offers the following products: furniture, electronics, health & beauty, and toys. There are items for men, women, and kids. The company provides credit plans with no annual fees. Ginnys ships their products to Canada, Puerto Rico, and the United States through UPS, FedEx, and Common Carrier carriers. The company accepts returns. Available payment options are Visa, MasterCard, American Express, and Discover. Customers can also pay by mail check and order payments. Order status can be tracked in personal profile on the company website.
Ginnys is ranked 88 out of 2284 in Furniture and Decor category
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