Contact Ginnys Customer Service
Ginnys Phone Numbers and Emails
Toll-Free Number:
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(800) 282-3829
Customer Service:
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(800) 693-0809Returns
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(866) 239-1987
Emergency/ Hotline:
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(800) 638-2772CPSC's Hotline
Ginnys Emails:
How to Contact Ginnys Customer Service?
Most Popular Number:
| Total calls: 2 577 | Issues resolved: 216 | Last call: Dec 7, 2024 |
Ginnys Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Ginnys Customer Service is rated at 2.9 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.
The best phone number to call Ginnys is 8002823829. 80% of consumers used this number to address their issues and concerns. Meanwhile, 80% of users reported contacting a real person successfully by dialing the phone number 8006930809.
The average hold time is up to 3 minutes. The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 4 minutes.
Be prepared for the call as Ginnys may ask you for the following information to identify you as a customer: first and last name, address or zip code or email.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Ginnys Customer Service is rated at 2.9 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.
The best phone number to call Ginnys is 8002823829. 80% of consumers used this number to address their issues and concerns. Meanwhile, 80% of users reported contacting a real person successfully by dialing the phone number 8006930809.
The average hold time is up to 3 minutes. The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 4 minutes.
Be prepared for the call as Ginnys may ask you for the following information to identify you as a customer: first and last name, address or zip code or email.
People call Ginnys mainly because of request for information, shipping and delivery.
22% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Ginnys is customerservice@ginnys.com. 52% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Ginnys Website:
Ginnys Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 8:00am - 12:00am (CT)
Other Location:
2189 Flintstone Dr Ste G
Tucker, Georgia
Mailing Addresses:
American Arbitration Association
13455 Noel Road, Suite 1750,
Dallas, TX 75240-6620
California Department of Consumer Affairs
1625 North Market Blvd.,
Sacramento, CA 95834
How Good is Ginnys's Customer Service?
Summary of Ginnys Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Ginnys?
Payments and Charges Question:
- “Pay bill”
- “Bill”
- “Need to make a payment”
Request for Information Question:
- “Place an order”
- “Information on my 2nd item”
- “Question on order”
Shipping and Delivery Question:
- “Missing items”
- “I haven't received my package”
- “Missing Item. That i purchased”
Account Question:
- “Balance on my account”
- “Balance information”
- “Close account”
Return/ Replace Question:
- “Return”
- “Change of address”
- “Return purchase”
Product/ Service Question:
- “To see if I can defer this months paperwork”
- “Items not working”
- “Grill don't work”
Activation/ Cancellation Question:
- “Cancel my order”
- “Cancel account”
- “Cancel order”
Cards Question:
- “List card”
- “My email gift card are not working”
- “I need to change my credit card number”
Staff Question:
- “Need to speak to customer service”
- “Speak to customer service about Shipping labels”
- “For custmer service”
Refund Question:
- “They owe me a refund”
- “Refund and order correction”
- “Never got refund”
Employment Question:
- “Pay off old account”
Website/ Application Question:
- “Application”
Other Question:
- “Can't find gift certificate”
- “Was told to after an email”
- “Gift not right”
Compare Ginnys Customer Service To
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